Conversational AI Companies

Expedia

Seattle, United States

Here's a company description for Expedia, based on the provided information and aiming for factual, specific, and professional language: Expedia leverages artificial intelligence to optimize the travel booking process and enhance customer experience. Their core AI product is a recommendation engine and natural language processing (NLP) system powering personalized travel suggestions, dynamic pricing, and a conversational booking interface. Targeting leisure and business travelers, Expedia utilizes AI to increase booking conversion rates and customer loyalty through data-driven personalization at scale.

Duolingo

Pittsburgh, United States

Duolingo is a US-based EdTech company offering free, gamified language learning across a wide range of languages. Their core offering is enhanced by AI-powered personalization, most notably through Duolingo Max which integrates OpenAI’s GPT-4 to provide users with realistic conversation practice and detailed feedback. Targeting a broad consumer base of language learners, Duolingo differentiates itself through accessibility, a science-backed methodology, and increasingly sophisticated AI-driven features.

Pega

Cambridge, United States

Pega provides a low-code platform for business process and customer relationship management, enabling organizations to automate complex workflows and personalize customer interactions. Their core technology centers on AI-powered decisioning, allowing businesses to rapidly build and deploy applications without extensive coding. Pega targets large enterprises seeking to modernize legacy systems and improve operational agility through adaptable, AI-driven automation.

TripAdvisor

Needham, United States

Here's a company description for TripAdvisor, based on the provided information and aiming for factual, specific, and professional language: TripAdvisor operates a travel guidance platform leveraging natural language processing (NLP) to analyze user-generated reviews and extract insights about accommodations, restaurants, and attractions. Their core AI product is a sentiment analysis and topic modeling engine that powers personalized recommendations and facilitates comparative travel planning. Targeting leisure and business travelers, TripAdvisor differentiates itself by aggregating and structuring vast quantities of user reviews to provide data-driven decision-making support.

Sinch

Stockholm, Sweden

Sinch is a Swedish communications platform as a service (CPaaS) provider enabling businesses to connect with customers across multiple channels – SMS, voice, email, and video. Their core offering is a programmable API suite built on a Tier-1 network infrastructure, facilitating secure and reliable communications at scale. Sinch targets businesses requiring robust, global communication capabilities for customer engagement, verification, and operational workflows.

Lemonade AI

New York, United States

Lemonade AI is a U.S.-based insurance company leveraging conversational AI chatbots – Maya for quoting and Jim for claims processing – to streamline the customer experience. Their technology enables instant quotes and rapid claims payouts, differentiating them from traditional insurers. Lemonade targets digitally-native consumers seeking a simplified and cost-effective insurance solution, as evidenced by high app store ratings and reported customer savings.

Inflection AI

Palo Alto, United States

Inflection AI builds personal AI assistants designed to be helpful, harmless, and emotionally intelligent. Creator of Pi.

Contentsquare

Paris, France

Contentsquare is a digital experience analytics platform that utilizes AI-powered behavioral analytics to reveal how users interact with websites and applications. Their core product employs zone-based analysis and a natural language query AI agent, “Sense Analyst,” to automatically identify friction points and opportunities for optimization without requiring manual tagging. Contentsquare serves enterprise-level businesses seeking to improve digital customer journeys, increase conversion rates, and proactively address user experience issues through data-driven insights and conversation intelligence.

MessageBird

Amsterdam, Netherlands

MessageBird is a Netherlands-based communications platform that unifies customer interactions across WhatsApp, email, SMS, and other channels. Their core offering is an AI-powered platform designed to streamline marketing, customer support, and payment processing for enterprise clients. Targeting businesses seeking to improve customer engagement and operational efficiency, MessageBird differentiates itself by offering AI specifically tailored to understand and optimize individual business needs within a unified communications framework.

Uniphore

Chennai, India

Uniphore provides an enterprise-grade Business AI Cloud platform focused on bridging the gap between consumer and business AI applications. Their core technology centers on a composable and secure AI architecture encompassing data, knowledge, models, and agents, with a strong emphasis on speech analytics and conversational AI. Uniphore targets large enterprises seeking to deploy and manage AI solutions across their operations with a focus on data sovereignty and control.

Gong

San Francisco, United States

Gong is a US-based revenue intelligence platform that utilizes multimodal AI – analyzing call recordings, emails, and meeting transcripts – to provide insights into sales conversations. Their platform offers specialized AI agents and applications designed to improve sales team performance, forecast accuracy, and overall revenue outcomes. Gong primarily targets go-to-market teams within larger organizations seeking data-driven improvements to sales effectiveness and pipeline management.

Verbit

New York, United States

Verbit is a US-based AI company specializing in highly accurate transcription and captioning services. Their core technology, the Captivate™ ASR engine and enhanced by Gen.V™ generative AI, delivers rapid, customizable transcripts with automated summarization and keyword extraction. Verbit primarily serves speech-intensive industries like legal and education, offering solutions to improve accessibility, enhance productivity, and derive actionable insights from audio and video content.

Chegg

Santa Clara, United States

Chegg is a U.S.-based EdTech company providing on-demand academic support to students. Their core offering is CheggMate, an AI-powered assistant that delivers step-by-step solutions and expert answers to homework questions, alongside textbook rentals and writing tools. Chegg primarily serves high school and college students seeking accessible, 24/7 assistance with coursework and exam preparation.

Talkdesk

San Francisco, United States

Talkdesk provides a cloud-based contact center platform leveraging AI to automate customer experience (CX) workflows. Their core technology centers on AI agents designed to handle interactions across the entire CX lifecycle, from initial contact to resolution. Talkdesk targets enterprise organizations seeking to improve customer service efficiency and personalize interactions through intelligent automation.

Dialpad

San Francisco, United States

Dialpad is a US-based provider of an all-in-one cloud communications platform integrating voice, video, messaging, and a contact center solution. Their core technology leverages real-time Voice AI to provide features like automated call transcription, agent coaching, and autonomous workflow execution for tasks like appointment scheduling and refunds. Dialpad targets businesses seeking to improve contact center performance and streamline communications across multiple channels, with a focus on security and integration with existing CRM and collaboration tools.

Podium

Lehi, United States

Podium provides an AI-powered lead generation and management platform specifically for dealerships and local businesses. Their core product, “Jerry,” is a customizable AI employee designed to automate customer communication for sales and service, utilizing over a decade of industry data. This solution aims to increase lead conversion and revenue by handling customer interactions 24/7, tailored to the client’s specific branding and policies.

Gupshup

San Francisco, United States

Gupshup is a conversational AI company providing a platform for businesses to deploy autonomous AI Agents across messaging channels. Their core technology centers on a proprietary, fine-tuned Large Language Model (LLM) called ACE, enabling personalized and scalable customer interactions. Gupshup targets enterprises seeking to automate sales, marketing, and customer support functions through AI-driven conversations, while also offering AI tools to enhance human agent productivity.

Moveworks

Mountain View, United States

Moveworks delivers an AI assistant platform that integrates with enterprise applications – including ServiceNow, Workday, and Microsoft Teams – to automate IT, HR, and employee support requests. Their platform leverages a proprietary Reasoning Engine to move beyond simple search, autonomously understanding employee intent and executing multi-step workflows across disparate systems via a library of thousands of pre-built integrations. Serving over 10% of the Fortune 500 and Fortune 50, Moveworks aims to reduce support costs and improve employee productivity through end-to-end automation in over 100 languages.

StepFun develops multimodal AI models specializing in vision-language understanding for a broad range of personal productivity tasks. Their core product is an AI assistant capable of knowledge retrieval, language learning, content creation (text & code), and general information processing. Targeting individual users in China, StepFun aims to improve efficiency across work, study, and daily life through accessible AI tools.

Mobvoi

Beijing, China

Mobvoi is a Chinese technology company specializing in voice AI and intelligent wearables. Their core technology centers around a proprietary Chinese Natural Language Processing (NLP) engine powering voice assistants and features across their product line, most notably the TicWatch series of smartwatches. Mobvoi primarily targets the Chinese market with localized AI experiences, while also offering select wearables internationally with a focus on health and fitness tracking.

Salesloft

Atlanta, United States

Salesloft is a US-based provider of a revenue orchestration platform designed to improve sales team performance. Their core technology utilizes purpose-built AI agents embedded within existing sales workflows to prioritize leads and automate engagement. Salesloft targets enterprise revenue teams seeking to increase pipeline volume, improve lead qualification, and accelerate deal cycles through AI-driven automation.

Intercom

San Francisco, United States

Intercom provides an AI-powered customer service platform focused on automating resolution of complex customer queries. Their core product, Fin, is an AI agent that integrates with existing helpdesk systems – including the Intercom Suite – to deliver faster response times and improve agent efficiency. Intercom targets businesses seeking to enhance their customer service operations through scalable, AI-driven support automation across multiple communication channels.

Kore.ai

Orlando, United States

Kore.ai provides an enterprise conversational AI platform enabling businesses to build and deploy autonomous AI agents. Their platform focuses on agentic AI, utilizing generative AI and orchestration capabilities to automate knowledge-intensive workflows and unify data access across organizational silos. Kore.ai targets large enterprises seeking to improve customer and employee experiences through intelligent automation of work, service, and business processes.

Observe.AI

San Francisco, United States

Observe.ai provides AI Agents for enterprise contact centers, automating and improving customer interactions across voice channels. Their technology utilizes advanced speech recognition and natural language processing to accurately understand complex, real-world conversations – even with background noise and interruptions – and integrate with existing CRM and workflow systems. This enables businesses to automate call resolution, improve agent performance through AI-powered quality assurance, and achieve predictable outcomes in customer service operations.

Loom

San Francisco, United States

Loom is a video messaging platform that enables asynchronous communication through quick screen and camera recordings. Utilizing automatic speech recognition (ASR) technology, Loom provides searchable video transcripts and captions for improved accessibility and information retrieval. Primarily targeting professionals and teams, Loom streamlines communication and documentation workflows, offering a more efficient alternative to traditional email and meetings.

Paradox

Scottsdale, United States

Paradox AI develops conversational AI solutions for streamlining the full recruitment lifecycle, from initial screening to onboarding. Their core product, the Olivia AI assistant, automates tasks such as candidate qualification, interview scheduling, and offer letter generation via chat and text interfaces. Paradox AI targets enterprise and mid-market companies seeking to reduce time-to-hire and improve candidate experience through AI-driven automation.

AISpeech

Suzhou, China

AISpeech is a leading specialized large-model conversational AI platform company in China, enabling intelligent connectivity and streamlined operations.

Ada

Toronto, Canada

Ada is a Canadian company specializing in AI-powered customer service automation for enterprise businesses. Their core product is a no-code chatbot platform leveraging natural language understanding and machine learning to resolve a high volume of customer inquiries. Ada targets large organizations seeking to reduce support costs and improve customer satisfaction through automated, personalized self-service experiences.

Fountain

San Francisco, United States

Fountain provides an operating system for managing hourly frontline workforces, integrating recruiting, onboarding, scheduling, and retention into a single platform. Their core technology utilizes AI-powered agents to automate tasks like candidate sourcing, screening, and scheduling, reducing time-to-hire and administrative burden. Fountain targets large enterprises with significant hourly workforces, offering a solution to improve efficiency and reduce employee churn within these critical roles.

Invoca

Santa Barbara, United States

Invoca provides conversation intelligence software that leverages AI to analyze phone conversations and attribute marketing spend to actual revenue. Their core technology focuses on real-time call analytics and AI-powered messaging agents to understand customer intent and conversation details. Invoca targets marketing, sales, and contact center teams seeking to optimize campaign performance and improve call-to-revenue conversion rates.

Carbyne

New York, United States

Carbyne delivers a cloud-native emergency communication platform for 911 call centers, enhancing speed and accuracy in emergency response. Their core technology utilizes AI to analyze real-time data from multiple sources – including rich media and automated workflows – providing dispatchers with predictive insights and streamlined call management. Carbyne targets public safety agencies and enterprises by offering an integrated, scalable solution that modernizes existing 911 infrastructure and improves responder effectiveness.

Cognigy

Düsseldorf, Germany

Cognigy provides enterprise conversational AI platform for customer service automation with voice and chat capabilities.

Suki AI

Redwood City, United States

Suki AI develops an ambient clinical intelligence platform that utilizes voice AI and natural language processing to automate clinical documentation workflows. Their technology captures and analyzes patient-physician conversations to generate comprehensive notes, orders, and instructions directly within existing Electronic Health Record (EHR) systems. Suki AI targets healthcare providers and organizations seeking to reduce administrative burden, improve physician burnout, and enhance revenue cycle management through streamlined documentation processes.

Cresta

San Francisco, United States

Cresta provides a real-time AI platform for contact centers, augmenting human agent performance during live customer interactions. Their core technology utilizes generative AI to deliver contextual coaching, automate tasks, and analyze conversations for improved outcomes. Cresta targets enterprise-level organizations seeking to enhance revenue, reduce costs, and improve customer experience within their existing contact center infrastructure.

Character.AI

Palo Alto, United States

Character.AI develops neural language model-based chatbots leveraging a proprietary large language model trained for engaging, personality-driven conversations. Their platform allows users to create and interact with AI characters – including options like a historical figure or fictional persona – and features tools for character creation and scene building. Since launching in September 2022, Character.AI has rapidly gained popularity, reaching over 1 million daily active users and demonstrating strong user retention through its focus on emotionally resonant and creative AI interactions.

Glia

New York, United States

Glia provides an AI-powered platform that unifies digital customer service across web, mobile, and voice channels for financial institutions. Their core technology utilizes natural language processing and machine learning to automate interactions, assist agents, and analyze customer communications within a single interface. Glia targets banks and credit unions seeking to improve customer experience and operational efficiency through enhanced digital engagement.

Cleo

London, United Kingdom

Cleo is a UK-based financial technology company offering an AI-powered assistant that analyzes users’ transaction data to provide personalized financial insights and coaching. Their core technology utilizes natural language processing and predictive analytics to identify spending patterns, forecast future finances, and recommend strategies for saving, debt reduction, and credit building. Cleo targets individuals seeking proactive, accessible financial management tools delivered through a conversational interface, differentiating itself through hyper-personalization and a focus on building healthy financial habits.

Soul Machines

Auckland, New Zealand

Soul Machines develops and deploys photorealistic, AI-powered Digital Humans for enterprise applications. Their core technology centers on a platform allowing businesses to create and deploy these AI Agents – branded as Digital Workers – capable of natural language interaction and emotionally responsive behavior. Soul Machines targets organizations seeking to automate customer service, internal training, and employee support functions with highly engaging, human-like virtual agents.

Cogito

Boston, United States

Cogito, now part of Verint, delivers real-time AI-powered coaching and performance analytics for contact centers. Their core technology utilizes proprietary AI models to analyze voice conversations, providing both customer experience (CX) and employee experience (EX) scoring during live calls. This enables targeted, in-the-moment guidance for agents, with a focus on improving key metrics like average handle time, customer satisfaction, and revenue generation for large enterprises in sectors like telecommunications and healthcare.

Inworld AI

Mountain View, United States

Inworld AI provides a platform for developers to create AI characters with believable behaviors and real-time conversational abilities for games, metaverse experiences, and digital worlds. Their technology centers on a model-agnostic Large Language Model (LLM) orchestration system delivering sub-second latency and integrates with a leading Text-to-Speech (TTS) solution – currently ranked #1 – offering voice cloning and 25x lower costs than competitors. This allows developers to build immersive experiences without needing in-house AI/ML expertise, and they are actively enabling studios to move beyond scripted NPC interactions.

Poly AI

London, United Kingdom

Poly AI develops conversational AI solutions for enterprise contact centers, enabling fully autonomous handling of customer voice calls. Their core technology focuses on delivering highly natural, multilingual voice interactions that replicate human agent conversations, distinguishing them through a customer-led approach to AI training. Poly AI targets businesses seeking to scale customer service while maintaining a high-quality, localized brand experience, particularly within the hospitality and service industries.

Preply

Kyiv, Ukraine

Preply is an online language learning marketplace connecting students with a network of independent tutors. The company utilizes AI-powered algorithms to match learners with tutors based on needs, learning styles, and availability, and increasingly incorporates AI-driven learning tools within lessons. Targeting individuals seeking personalized language instruction, Preply differentiates itself through a flexible, pay-as-you-go pricing model and a broad selection of tutors across numerous languages.

Woebot Health

San Francisco, United States

Woebot Health develops AI-powered mental health tools, primarily a conversational chatbot delivering evidence-based therapy techniques like Cognitive Behavioral Therapy (CBT). Utilizing natural language processing, Woebot provides accessible, on-demand support to individuals experiencing mental health challenges, aiming to address limitations in traditional care access and affordability. The company targets a broad market of individuals seeking proactive mental wellness support and scalable solutions for common conditions like anxiety and depression.

Superhuman

San Francisco, United States

Here's a company description for Superhuman, based on the provided information: Superhuman is a US-based productivity company focused on significantly accelerating email workflow. Their core product leverages AI-powered triage and prioritization to surface critical emails and automate repetitive tasks within the inbox. Targeting power users and professionals who rely heavily on email communication, Superhuman offers a premium, subscription-based service designed to maximize efficiency and reduce time spent managing email.

Yellow.ai

Bangalore, India

Yellow.ai is an Indian enterprise AI platform specializing in the development and deployment of autonomous agents for customer experience (CX) and employee experience (EX) automation. Their platform leverages a suite of 15+ large language models to deliver scalable, high-quality conversational AI solutions. Yellow.ai targets large enterprises seeking to reduce operational costs and improve service efficiency through the automation of routine interactions across both customer and employee channels.

Chorus.ai

San Francisco, United States

Chorus.ai, now integrated within ZoomInfo, delivers conversation intelligence software that analyzes sales calls and meetings. Their platform utilizes AI-powered speech and text analytics to identify key conversation patterns, coaching opportunities, and deal-critical insights. This technology primarily serves revenue-focused teams within B2B organizations to improve sales performance and forecasting accuracy.

IntelePeer

San Mateo, United States

IntelePeer is a US-based communications platform provider specializing in conversational AI for enterprise contact centers. Their core product is an AI-powered platform delivering intelligent virtual agents and real-time analytics designed to improve customer interactions and operational efficiency. IntelePeer differentiates itself by focusing on rapid ROI – promising measurable outcomes within 90 days – and offering a scalable, open architecture for integration with existing enterprise systems.

Parloa

Berlin, Germany

Parloa delivers a generative AI-powered platform for contact center automation, enabling enterprises to deploy and manage personalized “AI agents” that handle high-volume customer interactions. Their technology orchestrates the full AI agent lifecycle – from development to deployment and optimization – focusing on complex tasks like scheduling, refunds, and personalized recommendations. Parloa targets large enterprises seeking to improve customer loyalty and efficiency, and their platform is designed for high-stakes environments requiring precision and scalability in customer communication.

Qualified

San Francisco, United States

Qualified provides an AI-powered sales development agent, Piper, that automates initial engagement and qualification of inbound leads for B2B companies. Piper utilizes agentic AI to conduct personalized, multi-touch conversations with website visitors, nurturing them through the sales funnel and autonomously booking qualified meetings. With a focus on pipeline generation, Qualified serves marketing and sales teams seeking to scale outreach and improve conversion rates from existing inbound traffic.

Aquant

New York, United States

Aquant provides agentic AI solutions for field service organizations, specializing in complex equipment maintenance and repair. Their platform utilizes AI agents to deliver real-time, contextual guidance to service technicians and proactively address potential issues, integrating with existing service tools. Aquant primarily targets medical device manufacturers and field service providers seeking to improve equipment uptime, reduce service costs, and enhance operational efficiency – demonstrated by a reported 39% faster resolution time for users.

Forethought

San Francisco, United States

Forethought is a US-based company providing an AI agent platform for customer service teams. Their technology utilizes proprietary reasoning AI to autonomously resolve customer inquiries end-to-end, leveraging existing knowledge base content and past tickets. This allows enterprises to automate support workflows and reduce costs while improving customer experience, particularly for businesses seeking to move beyond simple chatbot solutions.

Unbabel

Lisbon, Portugal

Unbabel provides a Language Operations Platform that streamlines multilingual customer support and content localization. Their core technology utilizes AI-powered machine translation, augmented by human post-editing and a proprietary quality estimation engine to optimize for speed, cost, and accuracy. Unbabel targets global businesses seeking to scale multilingual communication without sacrificing quality or incurring high translation costs.

Deepgram

San Francisco, United States

Deepgram is a US-based provider of voice AI APIs for enterprise applications, offering unified speech-to-text, text-to-speech, and LLM orchestration. Their platform distinguishes itself through a single API designed to minimize complexity, latency, and cost compared to component-based solutions, and supports both real-time and batch processing with telephony integrations. Deepgram targets developers and businesses requiring highly accurate and scalable voice intelligence for applications like contact centers, voice assistants, and conversational AI systems.

Kasisto

New York, United States

Kasisto provides an agentic AI platform, KAI, specifically for the banking and financial services industry. KAI moves beyond basic chatbots to deliver proactive, predictive, and personalized experiences for both customers and employees by anticipating needs and automating complex tasks. This technology enables financial institutions to improve customer engagement, streamline operations, and maintain regulatory compliance through intelligent automation.

Speak

San Francisco, United States

Speak is an AI language learning app that lets users practice speaking with AI tutors. Popular in South Korea and expanding globally, it uses speech recognition for conversational practice.

Lingokids

Madrid, Spain

Lingokids is an EdTech company developing a language learning application for children aged 2-8, primarily focused on English language acquisition. Their core product utilizes a proprietary “Playlearning™” methodology, delivering interactive content—including games, songs, and podcasts—designed to build academic skills and modern life competencies through play-based learning. Lingokids targets parents seeking engaging and educational screen time alternatives that support early childhood development and language proficiency.

Rasa

Berlin, Germany

Rasa is a German-based company providing an open-source conversational AI platform for building scalable and customized AI agents. Their platform extends Large Language Models (LLMs) with proprietary business logic, enabling enterprises to deploy reliable, high-performance agents across multiple channels. Rasa primarily targets enterprise teams seeking full control and customization over their conversational AI, particularly for complex use cases like customer service and support where scalability and integration with existing systems are critical.

Speechmatics

Cambridge, United Kingdom

Speechmatics is a UK-based technology company specializing in accurate, low-latency Automatic Speech Recognition (ASR) and speech-to-text solutions. Their core offering is a Speech API providing transcription, real-time translation, and text-to-speech capabilities, deployable on-device, on-premise, or in the cloud. Speechmatics targets enterprises requiring high-quality voice AI with a focus on data privacy, offering a non-logging standard deployment option.

Gretel.ai

San Diego, United States

Gretel.ai is a synthetic data platform specializing in the generation of privacy-preserving datasets for AI development. Their technology focuses on creating high-quality, domain-specific synthetic data, particularly for advanced applications like agentic AI and conversational AI workflows, leveraging integrations with tools like NVIDIA NeMo. Gretel.ai targets AI developers and businesses seeking to overcome data scarcity and privacy challenges when training and deploying complex AI models, addressing a rapidly growing market projected to reach 75% adoption by 2026 according to Gartner.

Aira

San Diego, United States

Aira provides real-time remote visual and American Sign Language (ASL) interpreting services, connecting individuals who are blind or low-vision, and those who are Deaf or hard-of-hearing, with trained human interpreters via a mobile application. Their core technology is a platform facilitating on-demand video connection to these interpreters, delivering crucial visual and communication access. Aira primarily serves individuals with disabilities, but also partners with organizations to integrate accessibility solutions into employee benefits, customer programs, and public spaces.

Vectara

Palo Alto, United States

Vectara provides a platform for building and deploying governed, enterprise-ready AI agents for applications like customer self-service and internal support. Their core technology focuses on Retrieval-Augmented Generation (RAG) combined with governance features to ensure accuracy, auditability, and adherence to enterprise policies. Vectara targets large organizations seeking to leverage generative AI without requiring extensive AI expertise or risking inaccurate, unverified responses.

Papercup

London, United Kingdom

Papercup provides AI-powered dubbing and voice-over solutions for video content, utilizing a patented technology stack trained on extensive licensed voice data. Their platform combines synthetic voices with human editorial post-editing to deliver natural-sounding, culturally nuanced audio localization. Papercup targets enterprise-level content creators and media companies seeking scalable and cost-effective methods to expand global reach without sacrificing audience engagement.

Infinitus Systems

San Francisco, United States

Infinitus Systems develops a voice AI platform that automates administrative and clinical phone calls for U.S. healthcare providers and payers. Their technology specifically addresses time-consuming tasks like prior authorization and routine patient communication, utilizing AI agents to handle calls without human intervention. This solution aims to reduce administrative burden, improve staff productivity, and ultimately enhance patient outcomes within the healthcare system.

Sanas

Palo Alto, United States

Sanas provides a real-time Speech AI platform specializing in accent and language translation for improved communication clarity. Their core technology modulates speech to neutralize accents and remove noise while preserving vocal characteristics, enabling natural-sounding conversations in over 25 languages. Sanas targets call centers and communication-heavy businesses seeking to enhance customer and employee experiences, reduce communication friction, and improve key performance indicators like CSAT and AHT.

D-ID

Tel Aviv, Israel

D-ID provides a generative AI platform specializing in creating customizable, photorealistic video avatars from static images and text. Their core technology, NUI, enables businesses to generate scalable video content and interactive AI agents for applications like marketing, training, and customer engagement. D-ID targets enterprises and developers seeking to personalize digital interactions and expand global reach through automated, multilingual video solutions.

Nabla

Paris, France

Nabla is a French healthcare AI company specializing in ambient clinical documentation. Their core product utilizes advanced natural language processing (NLP) to automatically generate concise, accurate, and legally sound patient notes directly from clinician-patient conversations. Targeting physicians and other healthcare providers, Nabla aims to reduce administrative burden, combat burnout, and improve the quality of patient care by restoring focus to the clinical encounter.

SaaS Labs

Palo Alto, United States

SaaS Labs develops cloud-based communication and helpdesk software leveraging generative AI to automate and enhance business interactions. Their core product utilizes AI to learn from communication data, enabling features like intelligent routing, automated responses, and personalized customer support. Targeting small and medium-sized businesses, SaaS Labs aims to improve communication efficiency and customer experience through AI-driven process automation.

Leena AI

San Francisco, United States

Leena AI delivers an AI-powered virtual employee assistant specializing in automating back-office support functions. Their core product is an AI agent capable of resolving employee queries across IT, HR, and Finance through conversational interfaces. Leena AI targets large enterprises seeking to reduce support ticket volume and improve employee productivity by streamlining internal service delivery.

Pypestream

New York, United States

Pypestream is a US-based provider of conversational automation solutions for large enterprises. Their Autonomous Intelligence Platform utilizes AI agents to automate customer service, sales, and marketing interactions across multiple channels – including chat, voice, and messaging. Pypestream differentiates itself by focusing on delivering measurable business outcomes like cost reduction and revenue growth, handling over 50 million monthly interactions for Fortune 500 companies with a platform featuring no platform fees.

Modulate

Cambridge, United States

Modulate is a US-based AI platform that analyzes live and recorded voice conversations to deliver real-time insights into content, intent, and emotional state. Their core technology decodes multi-dimensional voice signals – including deception, toxicity, and synthetic speech – to provide actionable alerts and APIs. Modulate targets businesses requiring enhanced fraud prevention, trust & safety measures, and customer experience improvements through proactive voice intelligence, serving sectors like gaming, contact centers, and online communities.

Decagon

San Francisco, United States

Decagon delivers AI-powered virtual agents for enterprise customer support, specializing in voice and chat channels. Their core technology focuses on customizable conversational AI with cross-channel memory, enabling personalized and connected customer interactions. Decagon targets companies seeking to significantly increase customer support deflection rates, scale operations to 24/7 availability, and improve key customer experience metrics like First Response Time and Customer Satisfaction.

Skelter Labs

Seoul, South Korea

Skelter Labs is a South Korean AI company specializing in Korean-language conversational AI and Natural Language Understanding (NLU) technology, originating as a spin-off from Google. Their core product focuses on advanced generative AI models tailored for nuanced Korean linguistic contexts. Skelter Labs targets businesses requiring highly accurate and culturally-relevant Korean language processing, particularly in applications like chatbots, virtual assistants, and automated customer service.

Doctrine

Paris, France

Doctrine is a French legal technology company providing an AI-powered research platform for legal professionals. Their core offering utilizes natural language processing and machine learning to analyze over 80 million legal documents, providing rapid access to relevant case law, legislation, and legal commentary. Doctrine’s suite of tools, including a legal chatbot, document analysis features, and a departure/severance calculator, aims to significantly improve efficiency and accuracy for lawyers and legal staff across various practice areas.

Hyro

Tel Aviv, Israel

Hyro develops and deploys compliant, generative AI-powered virtual assistants specifically for healthcare organizations. Their technology utilizes adaptive AI agents to automate high-volume, repetitive tasks across multiple communication channels – including call centers, websites, and mobile apps – reducing operational costs and improving patient access to care. Hyro targets hospitals and health systems seeking to improve efficiency, reduce call abandonment rates, and increase online appointment bookings through AI-driven automation.

Ultimate.ai

Berlin, Germany

Ultimate.ai, a Zendesk company, delivers AI-powered customer service automation through its agentic AI platform. This technology autonomously resolves complex customer issues across any channel by reasoning, adapting, and integrating with existing knowledge bases and systems – requiring no scripting or extensive technical expertise. The platform targets businesses seeking to significantly reduce support costs and improve customer satisfaction by automating over 80% of customer interactions at scale.

PlayHT

San Francisco, United States

PlayHT is a US-based AI company specializing in realistic text-to-speech (TTS) and voice cloning technology delivered via API. Their platform offers over 200 AI voices in 40+ languages, focusing on low-latency synthesis for applications requiring natural-sounding, multi-speaker audio. PlayHT targets content creators and enterprises seeking to automate voiceovers and generate audio content at scale.

Maven AGI

San Francisco, United States

Maven AGI develops AI agents that automate resolution of customer support inquiries for enterprise clients. Their platform unifies disparate data systems and knowledge sources to enable autonomous issue resolution, functioning as a conversational agent. Currently serving over 50 customers, Maven AGI targets large organizations seeking to reduce customer support costs and improve customer experience through AI-driven automation.

Fixie.ai

Seattle, United States

Fixie.ai develops the Ultravox platform, enabling developers to build and deploy AI agents powered by a next-generation, open-source Speech Language Model (SLM). Ultravox focuses on natural speech understanding to facilitate more human-like conversational AI experiences. The company targets businesses seeking to integrate scalable voice AI capabilities into their applications and workflows.

Scatter Lab

Seoul, South Korea

Scatter Lab is a South Korean AI company that has developed zeta, an AI-powered entertainment service focused on immersive, co-creative interactions. Unlike traditional chatbot platforms, zeta drives unusually high daily engagement – averaging 2 hours and 40 minutes – by functioning as an AI companion for extended, interactive experiences. With over 2 million users since its April 2024 launch, Scatter Lab is targeting the mass market with a novel approach to AI-driven entertainment that surpasses usage of established platforms like YouTube and TikTok.

Lucidya

Riyadh, Saudi Arabia

Lucidya is a Saudi Arabian AI company specializing in customer experience analytics for the Middle East and North Africa (MENA) region. Their platform utilizes Arabic Natural Language Processing (NLP) to monitor and analyze social media, messaging, and other digital channels, delivering real-time sentiment analysis and customer insights. Lucidya targets enterprises and brands seeking to understand Arabic-speaking customer behavior and improve engagement through data-driven decision-making.

Botpress

Quebec City, Canada

Botpress is a Canadian company offering an open-source platform for developing and deploying AI agents. Their platform distinguishes itself through a no-code/low-code studio environment and extensive integration capabilities, enabling businesses to automate a wide range of workflows. Botpress targets developers and organizations seeking a flexible, self-hosted solution for building conversational AI applications powered by large language models (LLMs).

Voiceflow

Toronto, Canada

Voiceflow is a no-code development platform enabling teams to build and deploy AI agents for both voice and chat interfaces. The platform utilizes a visual flow builder alongside robust API integrations and a code editor, allowing for the creation of complex, generative conversational experiences without requiring extensive coding expertise. Voiceflow supports experimentation and scalability for use cases like customer support, internal automation, and innovative AI applications, and is used by teams seeking increased speed and observability in their AI agent development lifecycle.

Kumu

Manila, Philippines

Kumu operates the leading live streaming and social commerce platform in the Philippines, connecting the global Filipino diaspora and local communities. The company utilizes AI-powered content moderation and recommendation algorithms to foster a safe and engaging environment for both creators and viewers. Kumu differentiates itself by focusing exclusively on Filipino culture and providing a platform for authentic connections within the Pinoy community.

Relevance AI

Sydney, Australia

Relevance AI is an Australian platform enabling businesses to build and deploy custom AI agent teams without requiring coding expertise. Their no-code platform focuses on multi-agent workflows designed for complex, high-stakes automation tasks – going beyond simple chatbots to deliver human-quality work. Relevance AI targets operations teams across various industries seeking to automate processes and scale operations with an intelligent, customizable AI workforce.

Krisp

San Francisco, United States

Krisp develops AI-powered tools to enhance the quality and productivity of virtual meetings. Their core product is an AI Meeting Assistant that combines industry-leading noise cancellation with automated transcription, summarization, and accent conversion. Krisp targets professionals and teams seeking to improve communication clarity and efficiency in remote and hybrid work environments by automating key meeting tasks.

Bland AI

San Francisco, United States

Bland AI provides enterprises with AI-powered phone agents capable of handling both inbound and outbound calls using natural language processing. Their core technology centers on customizable voice models trained on client-provided recordings and transcriptions, offering a branded conversational experience. Targeting businesses across verticals like finance, healthcare, and logistics, Bland AI differentiates itself through on-premise data security and seamless integration capabilities for automating customer support, sales, and operational communications.

Dust

Paris, France

Dust is a French AI platform enabling enterprises to build and deploy custom AI agents without coding. Their no-code platform connects to existing data sources like Slack, Google Drive, and Confluence, allowing businesses to create specialized agents for tasks such as semantic search, data analysis, and workflow automation. Dust differentiates itself through a focus on data privacy and security, ensuring client data is never used for model training and remains fully controlled within the client’s existing infrastructure.

Voiceitt

Tel Aviv, Israel

Voiceitt develops AI-powered speech recognition technology specifically designed to understand non-standard speech patterns, including those resulting from speech impairments, accents, or aging-related conditions. Their core product is a customizable API and software solution leveraging a proprietary database of atypical speech and advanced machine learning. Voiceitt primarily serves individuals with speech disabilities, as well as accessibility applications for accented speakers and those in the Deaf community, enabling greater communication independence and access to voice-controlled technologies.

Rinna

Tokyo, Japan

Rinna is a Japanese AI company specializing in conversational AI and virtual character development. Their core technology centers around creating highly realistic AI personalities capable of natural language interactions, initially demonstrated through integrations with LINE and evolving into AI-powered virtual YouTubers (AITubers). Rinna targets businesses and entertainment sectors seeking to leverage advanced AI for customer engagement, content creation, and immersive digital experiences, with a strong focus on the Japanese market.

Vapi

San Francisco, United States

Vapi provides a platform for developers to build and deploy configurable voice AI agents. Their core technology is a comprehensive API enabling advanced conversational AI functionality for phone-based applications. Vapi targets a broad market ranging from startups to large enterprises seeking to automate phone operations and create scalable voice AI products.

Kata.ai

Jakarta, Indonesia

Kata.ai is an Indonesian AI company specializing in the development of AI Agents for enterprise customer service. Their platform leverages Natural Language Processing to automate customer interactions and provide 24/7 support across popular messaging channels like WhatsApp. Kata.ai targets Indonesian businesses seeking to reduce operational costs and improve customer engagement through AI-powered automation.

Speechly

Helsinki, Finland

Speechly is a Finnish company specializing in real-time Automatic Speech Recognition (ASR) technology delivered via a streaming API. Their core product is a cloud-based ASR engine optimized for low-latency transcription and understanding, particularly in demanding applications like real-time communication and interactive voice response systems. Speechly targets developers building voice-enabled applications requiring high accuracy and speed, offering a developer-friendly alternative to traditional, batch-oriented speech-to-text solutions.

Cbot

Istanbul, Turkey

Cbot is a Turkish AI company specializing in generative AI-powered conversational solutions for enterprise contact centers. Their core product is an intelligent virtual assistant leveraging large language models – specifically a GPT-based “Human + AI” hybrid – to automate customer service interactions and seamlessly escalate complex issues to live agents. Cbot targets businesses seeking to improve customer experience and operational efficiency through 24/7 personalized support in Turkish and other languages.

Clare.AI

Hong Kong, Hong Kong

Clare.AI develops conversational AI for banking and wealth management, supporting multiple Asian languages and financial services workflows.

Retell AI

San Francisco, United States

Retell AI provides a platform for businesses to build and deploy AI-powered voice agents for automating phone calls. Their technology leverages real-time knowledge base synchronization and natural language processing to handle customer interactions, including navigating IVR systems, scheduling appointments, and facilitating warm transfers to live agents. Retell AI targets companies seeking to improve call center efficiency and customer service through scalable, automated phone solutions, as demonstrated by deployments with companies like Everise.

Lelapa AI

Johannesburg, South Africa

Lelapa AI develops Natural Language Processing (NLP) technology specifically for African languages, originating from the Masakhane research community. Their core product, the Vulavula API, provides resource-efficient speech-to-text and transcription services for real-time call processing and analysis. Lelapa AI targets businesses operating in African markets seeking to improve customer experience, ensure compliance, and gain actionable insights from multilingual customer interactions.

Rev.com

Austin, United States

Rev.com provides AI-powered transcription and captioning services, specializing in solutions for the legal industry. Their core offering is a 96%+ accurate AI transcription engine designed for high-volume processing of legal evidence like depositions, police reports, and bodycam footage, supplemented by a network of 14,000+ human transcriptionists for 99%+ accuracy when required. Rev targets law firms and legal professionals by offering tools for evidence review, timeline creation, and secure transcript management directly within their platform.

Intercom Fin

San Francisco, United States

Intercom Fin is a SaaS platform offering an AI agent for customer service automation. Utilizing a GPT-4 foundation and a proprietary “Fin Flywheel” continuous improvement loop, the platform is trained on a company’s specific knowledge base and policies to resolve complex customer queries across multiple channels. Intercom Fin targets businesses seeking to improve customer support efficiency and consistency through AI-powered automation and performance analytics.

Haptik

Mumbai, India

Jio Haptik develops conversational AI agents for enterprise customer service, enabling automated interactions across voice and digital channels. Their core offering is a no/low-code platform allowing businesses to build and deploy custom agents powered by large language models like GPT, Llama, and Claude. Targeting businesses requiring scalable, multilingual support, Jio Haptik differentiates itself by offering a platform for rapid deployment and integration with existing communication infrastructure.

Semantix

São Paulo, Brazil

Semantix is a Brazilian data analytics company providing an AI-powered platform for enterprise clients throughout Latin America. Their core offering utilizes Natural Language Processing (NLP) to extract insights from unstructured data, specifically focusing on customer interactions and feedback. Semantix differentiates itself by offering accessible and scalable AI solutions tailored to the unique linguistic nuances of the Portuguese and Spanish languages, enabling improved customer experience management and operational efficiency.

Be My Eyes AI

Copenhagen, Denmark

Be My Eyes AI provides accessibility solutions for individuals who are blind or have low vision by leveraging both human volunteers and AI-powered visual assistance. Their core offering integrates GPT-4 Vision to deliver instant image descriptions via a mobile app, supplementing a pre-existing network of over 9.6 million volunteers providing live visual support. Beyond individual users, Be My Eyes also offers a business solution enabling companies to enhance customer service and workplace accessibility through AI-driven video assistance.

Nuance Communications

Burlington, United States

Nuance Communications, now a Microsoft company, develops AI-powered solutions for clinical and administrative healthcare documentation. Their core technology centers on speech recognition and natural language processing applied to create tools like Dragon Medical One, which automates clinical documentation and enhances radiology reporting. Nuance primarily serves healthcare providers and aims to improve clinician productivity, reduce administrative burden, and enhance patient care through AI-driven workflows.

Airudit

Paris, France

AIRUDIT creates AI Agentic conversational solutions enabling operators to converse in natural language with complex machines and systems.

Julius AI

San Francisco, United States

Julius AI delivers an AI-powered data analysis platform enabling users to interact with spreadsheets and datasets using natural language. Their core technology leverages large language models to translate user queries into data manipulations, generating visualizations, forecasts, and insights without requiring coding or specialized analytics expertise. Currently focused on business professionals and data enthusiasts, Julius AI aims to democratize data analysis by providing an intuitive, conversational interface to tools like Excel and Google Sheets.

Rival AI

London, United Kingdom

Rival AI is a UK-based market research platform specializing in conversational AI-driven consumer insights. Their technology utilizes AI agents and machine learning to conduct mobile-first surveys and build engaged insight communities, capturing richer, more authentic feedback directly from consumers. Rival targets enterprise-level research teams seeking to automate processes, improve response rates, and gain faster, deeper understanding of their target audiences.

SoftBank Robotics

Tokyo, Japan

SoftBank Robotics (Pepper) is a global robotics integrator specializing in the development and deployment of humanoid robots for business applications. Their core product, the Pepper robot, utilizes AI-powered emotion recognition and conversational capabilities to facilitate customer engagement and data collection. Targeting retail, hospitality, and healthcare sectors, SoftBank Robotics provides robotic solutions aimed at improving customer experience and operational efficiency through data-driven insights.

Sonantic

London, United Kingdom

Sonantic develops realistic, emotionally-expressive AI voices for digital media. Their core technology utilizes a proprietary neural network trained on human performance data to generate nuanced vocal performances from text. Acquired by Spotify, Sonantic primarily serves the gaming, animation, and audiobook industries, offering a solution for scalable and high-quality voice acting.

SoundHound

Santa Clara, United States

SoundHound AI develops and licenses voice AI technologies that enable conversational interfaces for a variety of industries, including automotive, retail, and finance. Their core offering is a fully independent voice AI platform capable of handling over 10 billion conversations annually, focusing on agentic AI solutions that automate complex tasks. SoundHound differentiates itself by offering a complete, customizable voice AI solution – rather than relying on cloud-based assistants – allowing businesses to own the entire interaction and maximize ROI through cost reduction and revenue generation.

Speak AI

Toronto, Canada

Speak AI is a Canadian company specializing in AI-powered transcription and analysis of audio and video data. Their core product utilizes Automatic Speech Recognition (ASR) and Natural Language Processing (NLP) to convert media into searchable, transcribed text and extract key insights. Speak AI primarily serves researchers and businesses needing to efficiently process and analyze qualitative data from interviews, meetings, and other spoken content.

Sprinklr

New York, United States

Sprinklr provides an AI-native customer experience management platform that unifies customer data across 30+ digital and social channels. Their core technology utilizes AI to provide real-time insights into customer behavior, enabling businesses to personalize marketing campaigns and improve customer service. Sprinklr targets large enterprises seeking to optimize customer engagement, drive revenue, and maintain brand consistency across global digital touchpoints.

Twilio

San Francisco, United States

Twilio provides a Customer Engagement Platform (CEP) that integrates communication APIs – including SMS, voice, email, and WhatsApp – with AI and first-party data. Their core offering enables businesses to build and manage multichannel customer communications, enhanced by AI-powered features like fraud prevention and personalized experiences. Twilio primarily serves developers and businesses seeking scalable, customizable communication solutions to improve customer engagement and operational efficiency.

Verint

Melville, United States

Verint provides a cloud-based customer engagement platform integrating AI-powered automation for contact centers and workforce optimization. Their core technology centers on deploying pre-built AI bots – including IVAs, transcription, and real-time coaching tools – to automate workflows and enhance agent performance. Verint targets large enterprises, particularly in banking, telecommunications, healthcare, and financial services, offering a focus on rapid deployment and measurable ROI from AI initiatives rather than experimental development.

Whisper (OpenAI)

San Francisco, United States

OpenAI’s Whisper is an open-source automatic speech recognition (ASR) system trained on a massive, diverse 680,000-hour dataset of multilingual speech. Utilizing a Transformer-based encoder-decoder architecture, Whisper excels in robustness to accents and background noise, offering both transcription and translation capabilities across multiple languages. This technology targets developers seeking to integrate highly accurate and versatile speech-to-text functionality into a wide range of applications, particularly where diverse audio conditions or multilingual support are critical.

Domo

American Fork, United States

Domo is a business intelligence platform that enables organizations to integrate, prepare, and analyze data from disparate sources. Their core offering centers on AI-powered data products, including customizable AI agents and embedded conversational AI, designed to automate workflows and deliver personalized insights. Domo targets businesses seeking to enhance data accessibility and accelerate decision-making through self-service analytics and AI-driven automation, with a particular focus on data-intensive industries like motorsports as demonstrated by their Formula 1 partnership.

Five9

San Ramon, United States

Five9 is a US-based provider of cloud contact center software incorporating artificial intelligence to enhance customer experience. Their core offering, Five9 Genius AI, utilizes AI Agents to automate routine inquiries and augment human agent capabilities with real-time assistance and journey orchestration. Five9 targets large enterprises seeking to improve customer satisfaction, increase agent efficiency, and drive business results through scalable, AI-powered cloud solutions, demonstrated by successful implementations in sectors like airlines, banking, and healthcare.

Freshworks

San Mateo, United States

Freshworks provides customer service and IT service management software enhanced by proprietary AI technology. Their core offering, “Agentic AI,” automates issue resolution by enabling AI agents to independently find, fix, and complete tasks within existing workflows. Targeting mid-to-large sized businesses, Freshworks aims to reduce ticket volume and improve resolution times for both customer and employee support teams.

Kakao

Jeju City, South Korea

Kakao is a South Korean super app provider integrating artificial intelligence across its suite of messaging, search, and digital services. Their core AI technology focuses on making AI accessible for everyday use within their platform, indicated by their stated mission of enabling “everyone to experience AI in daily life.” Kakao targets the broad South Korean consumer market by embedding AI-powered features directly into widely-used applications like their messaging platform, KakaoTalk.

Kaltura

New York, United States

Kaltura provides a comprehensive video platform enhanced with agentic AI capabilities for enterprise applications. Their core technology repurposes existing video content – such as webinars and events – into personalized learning experiences, automated content clips, and AI-moderated interactive hubs. Kaltura targets organizations seeking to improve employee and customer engagement, knowledge management, and learning & development through AI-driven video intelligence.

Momentive

San Mateo, United States

Momentive, operating as SurveyMonkey, provides a platform for creating and analyzing surveys and forms. Their core offering leverages AI to automatically derive key insights, identify patterns, and summarize themes from collected feedback data. Targeting organizations of all sizes, Momentive differentiates itself by combining broad survey distribution capabilities – including access to a 335M+ global panel – with AI-powered analysis to accelerate data-driven decision-making.

RingCentral

Belmont, United States

RingCentral provides a unified cloud communications platform integrating voice, video, messaging, and contact center solutions. Their core AI technology focuses on real-time conversation intelligence and automation within these communication channels, offering features like call transcription, sentiment analysis, and automated workflows. RingCentral targets businesses of all sizes seeking to improve agent productivity, enhance customer experiences, and gain actionable insights from their communications data.

Slack AI

San Francisco, United States

Slack AI integrates large language models directly into its workplace messaging platform to enhance team productivity and workflow automation. Their core offering is a platform enabling collaborative work with AI agents – including integrations with Agentforce, Claude, and Google Agent Space – directly within Slack channels. This positions Slack AI as a solution for businesses seeking to leverage generative AI for tasks like content creation, coding, and strategic planning, all within their existing communication workflows.

Tableau AI

Seattle, United States

Tableau AI develops data analytics software leveraging a proprietary AI engine called Ask Data, which enables users to query and visualize data using natural language. This technology transforms how businesses interact with data, allowing anyone – regardless of technical skill – to quickly derive insights from complex datasets. Tableau AI primarily targets business analysts, data scientists, and decision-makers across various industries seeking to democratize data access and accelerate analytical workflows.

Vonage

Holmdel, United States

Here's a company description for Vonage, based on the provided information, geared towards an industry analyst perspective: Vonage is a US-based Communications Platform as a Service (CPaaS) provider leveraging artificial intelligence to enhance its communications APIs. Their core offering centers on conversational AI, specifically utilizing natural language processing and machine learning to enable automated and intelligent customer interactions. Vonage targets businesses seeking to integrate AI-powered voice, video, and messaging capabilities directly into their applications and workflows for improved customer engagement and operational efficiency.

Zoom AI

San Jose, United States

Zoom AI integrates artificial intelligence capabilities directly into the existing Zoom platform to enhance business communication workflows. Their core AI offering focuses on automated meeting summaries, transcription services, and virtual assistant features designed to improve productivity and information accessibility. Targeting businesses already utilizing Zoom for video conferencing and collaboration, Zoom AI provides value by streamlining post-meeting actions and facilitating more efficient knowledge management.

Ambit AI

Auckland, New Zealand

Ambit AI creates digital employees for customer service, using conversational AI to handle complex inquiries in banking and insurance.

Asiabots

Hong Kong, Hong Kong

Asiabots builds AI chatbots and virtual assistants for Asian enterprises, with expertise in Cantonese and Mandarin language processing.

Doubao

Beijing, China

Doubao (豆包) is ByteDance's AI chatbot and large language model. It's one of China's most popular AI assistants with millions of users, offering conversational AI, creative writing, coding assistance, and multimodal capabilities.

Fireflies.ai

San Francisco, United States

Fireflies.ai develops an AI-powered meeting assistant that automatically transcribes, summarizes, and analyzes conversational data across various video conferencing platforms. Their core technology centers on speech-to-text conversion and natural language processing to identify speakers and extract key insights from meetings. Fireflies.ai targets professional teams seeking to improve meeting productivity and knowledge management through searchable conversation archives.