T About
Talkdesk provides a cloud-based contact center platform leveraging AI to automate customer experience (CX) workflows. Their core technology centers on AI agents designed to handle interactions across the entire CX lifecycle, from initial contact to resolution. Talkdesk targets enterprise organizations seeking to improve customer service efficiency and personalize interactions through intelligent automation.
Focus Areas
Technology Focus
conversational ai ai agents enterprise
Key People 2
- Tiago Paiva
- Cristina Fonseca
Quick Stats
- Total Raised
- $498M
- Founded
- 2011
- Status
- private
- Type
- scaleup
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