P About
Poly AI develops conversational AI solutions for enterprise contact centers, enabling fully autonomous handling of customer voice calls. Their core technology focuses on delivering highly natural, multilingual voice interactions that replicate human agent conversations, distinguishing them through a customer-led approach to AI training. Poly AI targets businesses seeking to scale customer service while maintaining a high-quality, localized brand experience, particularly within the hospitality and service industries.
Technology Focus
conversational ai voice ai ai agents nlp
Key People 3
- Nikola Mrksic
- Tsung-Hsien Wen
- Pei-Hao Su
Quick Stats
- Total Raised
- $120M
- Founded
- 2017
- Status
- private
- Type
- scaleup
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