Intercom Fin

About

Intercom Fin is a SaaS platform offering an AI agent for customer service automation. Utilizing a GPT-4 foundation and a proprietary “Fin Flywheel” continuous improvement loop, the platform is trained on a company’s specific knowledge base and policies to resolve complex customer queries across multiple channels. Intercom Fin targets businesses seeking to improve customer support efficiency and consistency through AI-powered automation and performance analytics.

Focus Areas

Technology Focus