About
Observe.ai provides AI Agents for enterprise contact centers, automating and improving customer interactions across voice channels. Their technology utilizes advanced speech recognition and natural language processing to accurately understand complex, real-world conversations – even with background noise and interruptions – and integrate with existing CRM and workflow systems. This enables businesses to automate call resolution, improve agent performance through AI-powered quality assurance, and achieve predictable outcomes in customer service operations.
Focus Areas
Technology Focus
nlp speech recognition conversational ai ai agents
Quick Stats
Total Raised $213M
Founded 2017
Status private
Type scaleup
Explore More
Similar Companies
Talkdesk
San Francisco, United States
58%
4 shared categories
2 shared AI types
Same country
Conversational AIAI Agents +2
Maven AGI
San Francisco, United States
56%
4 shared categories
2 shared AI types
Same country
Conversational AIAI Agents +2
Forethought
San Francisco, United States
56%
4 shared categories
2 shared AI types
Same country
Conversational AIAI Agents +2
Five9
San Ramon, United States
56%
4 shared categories
2 shared AI types
Same country
Customer ServiceConversational AI +2