U About
Ultimate.ai, a Zendesk company, delivers AI-powered customer service automation through its agentic AI platform. This technology autonomously resolves complex customer issues across any channel by reasoning, adapting, and integrating with existing knowledge bases and systems – requiring no scripting or extensive technical expertise. The platform targets businesses seeking to significantly reduce support costs and improve customer satisfaction by automating over 80% of customer interactions at scale.
Focus Areas
Technology Focus
conversational ai ai agents enterprise
Key People 4
- Reetu Kainulainen
- Jaakko Pasanen
- Markus Rautio
- Sarah Al-Hussaini
Quick Stats
- Total Raised
- $30M
- Founded
- 2016
- Status
- acquired
- Type
- startup
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