About
Decagon delivers AI-powered virtual agents for enterprise customer support, specializing in voice and chat channels. Their core technology focuses on customizable conversational AI with cross-channel memory, enabling personalized and connected customer interactions. Decagon targets companies seeking to significantly increase customer support deflection rates, scale operations to 24/7 availability, and improve key customer experience metrics like First Response Time and Customer Satisfaction.
Focus Areas
Technology Focus
conversational ai voice ai ai agents
Quick Stats
Total Raised $35M
Founded 2023
Status private
Type startup
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