D About
Decagon delivers AI-powered virtual agents for enterprise customer support, specializing in voice and chat channels. Their core technology focuses on customizable conversational AI with cross-channel memory, enabling personalized and connected customer interactions. Decagon targets companies seeking to significantly increase customer support deflection rates, scale operations to 24/7 availability, and improve key customer experience metrics like First Response Time and Customer Satisfaction.
Technology Focus
conversational ai voice ai ai agents
Key People 2
- Jesse Zhang
- Ashwin Sreenivas
Quick Stats
- Total Raised
- $35M
- Founded
- 2023
- Status
- private
- Type
- startup
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