About
Kapa.ai develops AI agents specifically for customer self-service, focused on providing accurate answers to technical questions. Their core technology centers on retrieval-augmented generation (RAG) applied to proprietary technical documentation, enabling AI assistants trained on a company’s specific knowledge base. They target software companies and technical product teams seeking to improve support efficiency and reduce reliance on human agents, demonstrated by a client base including OpenAI, Docker, and Mapbox.
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