Assembled

About

Assembled provides a support operations platform leveraging AI-powered automation and forecasting to optimize customer support teams. Their core offering includes AI Agents capable of handling end-to-end customer interactions across chat, email, and voice channels, alongside workforce management tools for scheduling and real-time analysis. Serving brands focused on omnichannel support, Assembled enables businesses to integrate existing tools and policies into automated workflows, improving agent performance and scaling support operations efficiently.

Focus Areas

Technology Focus

Key People 3

• R Ryan Wang
• J John Wang
• B Brian Sze