S
About
Surfboard AI develops AI-powered scheduling solutions for contact center and support teams. Their core technology utilizes predictive analytics to forecast contact volume and automatically generate optimal agent schedules, improving resource allocation and reducing wait times. The company targets businesses seeking to enhance operational efficiency and customer satisfaction through data-driven workforce management.
Focus Areas
Technology Focus
nlp ai agents enterprise
Quick Stats
- Founded
- 2020
- Status
- private
- Type
- startup
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